Welcoming Portal Guide
The Welcoming Portal is your central hub for connection and collaboration. The Portal is a secure and easy tool to engage with peers across the Welcoming International Alliance, stay informed about the latest news, and update your organizational contacts.
Getting Started
How to Log In
Go to https://welcomingamerica.my.site.com/membershipportal to sign in to the Welcoming Portal.
Tip: Your username = your email address + wi (ex. email@email.orgwi)
If it’s the first time you’re logging in, you will be prompted to update your password.
If you do not remember your password, click Forgot your password? or send us an email at networkoperations@welcomingamerica.org.
Update Your Profile
Update your profile so peers can find you and learn about your work.
- Log in to the Welcoming Portal.
- In the upper right-hand corner, select the downwards-arrow ▼ next to your name.
- Select My Profile in the drop-down menu.
- Click the Camera to change your profile picture.
- Click the Edit button to update your profile.
- Don’t forget to hit Save once you’re done!
Update Your Organization Details and Contacts
If you are the primary point of contact for your organization, you will be able to see and modify your organization details and contact information.
Take a minute to review your Organization Details and Contacts.
- Log in to the Welcoming Portal.
- In the top menu bar, select Organization Details.
- Review your organization’s information. Click on the Pencil to make updates.
- The Additional Contact Members list is at the bottom of the page. Add additional contact members by clicking the New button.
- Under “Select a record type,” choose Partner and fill out all fields.
- Don’t forget to hit Save once you’re done!
✉️ Email networkoperations@welcomingamerica.org if you need any assistance with adding contact members or changing the primary contact.
Frequently Asked Questions
Logging In
I can’t log in. What should I do?
Reset your password first. Check your spam folder. If neither works, email our team for help.
Can multiple staff from my organization use the Welcoming Portal?
Yes! Each person should create their own login. Add new contacts in the “Organization Details” tab. Once approved, they can access the Portal.
Someone listed as a contact in my organization no longer works here. How do I remove them?
Email networkoperations@welcomingamerica.org to deactivate their access.
Posting & Content Guidelines
Where is the Discussion Group located?
Click “WI Alliance Discussion Group” in the main navigation or find it on your Dashboard.
What should I post?
Questions, resources, program updates, requests for support, event announcements, peer learning. If it helps another partner, share it.
What should I not post?
Personal identifying details about your program participants, confidential government documents, internal organizational information, hate speech, harassment, promotional sales, or fundraising appeals.
Engagement & Notifications
How will I know when someone responds to my post?
A red dot appears on the bell icon when you’re signed in. The Portal can send email notifications based on your preferences. You can adjust settings in “My Profile” → “Notifications.”
How can I respond if someone sends me a message or a comment?
You can answer directly by replying from your email or by going to the WI Alliance Discussion Group in the Portal.
How can I send a private message to a peer?
Click on a peer’s name to view their profile. Select the “Message” button to send them a private message.
How do I search discussion group posts for a specific topic?
Use the “Search this feed” field to find posts with the keywords and topics you’re looking for.
Annual Dues
How do I check if our annual dues have been paid?
Go to “Invoices” in the main menu. Check the Status column.
